(919) 823-4014

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Google Reviews

  • Don did a great job!

    Debbie Barry
    March 6, 2025

    We had a great experience with Don from Home Flame! He came over to inspect our fireplace and made sure everything was working perfectly. Don was incredibly professional, courteous, and... read more

    aimee nadeau
    March 6, 2025

    Very detailed, professional and polite! I would recommend this service to anyone. Thank you Ian!

    David McLean
    February 17, 2025

  • HomeFlame persisted with some delays from the manufacturer to really come through. Our fireace is beautiful. Don was fantastic throughout.

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    John Kostic
    February 17, 2025

    I’m really glad I called the Home Flame store to report what was happening with my gas fireplace. Don Ivins came out, fixed the problem quickly, and stayed long... read more

    Mary Sroka
    February 17, 2025

    Hard to find quality work. Ian was very thorough and exceeded my expectations!

    Christine Harp
    February 17, 2025

  • Two service calls by different technicians, one ordered part, and several phone conversations with the main office add up to a first-rate company. The first tech got our fireplace... read more

    Judith Yaross Lee
    February 17, 2025

    Appointment was scheduled quickly and the person who performed the service on my fireplace was very friendly and did a great job. Thank you. I am so excited to have... read more

    Kendra Connolly
    February 10, 2025

    Our gas fireplace was installed when we built our home in 1997. Never serviced for many years. Our failure due to lack of knowledge.. Also minimal usage.. The... read more

    deborah mcfarlane
    February 10, 2025

  • Nathaniel was brilliant. He was very knowledgeable and thorough, and also friendly and tidy in leaving the fireplace area clean. I now know that my gas fire is functioning well.... read more

    sharon caird
    February 10, 2025

    Excellent Service, Good Experience. Don, the service person from Home Flame, serviced my fireplace. He arrived on time. He protected my property by covering my floor before beginning... read more

    T McGinley
    February 10, 2025

    Small place, but, to me, a very large selection of grills and some accessories. However, the staff is knowledgeable. The man I spoken with was very friendly and gave me... read more

    Clyde Morgan
    June 26, 2022

  • Dustin did an excellent job cleaning and adjusting our gas fireplace. He also cleaned the unit and glass front. I will definitely continue to use The Grilling Store and Fireplace... read more

    Steve Meisinger
    June 26, 2022

    Don Ivins was very helpful and knowledgeable in letting me know what my options were and what would work best for me. Highly recommend

    Cheryl Unangst
    June 26, 2022

    Technician, Brian, was on time, friendly, professional and very thorough. My fireplace looks great!

    T C
    May 26, 2022

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Showroom

Home Flame

(919) 823-4014

3604 University Dr. Durham, NC 27707

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Showroom Hours
Mon-Sat: 10:00AM – 5:00PM
Sun: Closed

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